Account deletion

Delete your Gemmeza account.

You can permanently delete a student or restaurant owner account here. We verify the request through the email address registered to the account.

Student accounts

You cannot delete your account while an order is pending, preparing, or ready, or while an unpaid order debt remains.

Owner accounts

Deleting an owner account removes the owner profile and access. Restaurants and their business records remain and are unlinked from that owner.

What may be retained

Gemmeza deletes account details, sessions, notifications and push tokens. Limited order, payment, accounting, dispute, and anti-fraud records may be retained where needed.

You can also delete your account from the Gemmeza app. For help, email support@gemmeza.com or WhatsApp +201006901212.

Step 1 of 2

Verify your account

Account type

For privacy, the response is the same whether or not an account matches the email address.